/* RBS Desk v1.4.0 — Copilot */
.cp-mode{display:inline-flex;align-items:center;border-radius:999px;padding:3px 8px;font-size:calc(10px + var(--ui-font-delta, 0px));font-weight:800;letter-spacing:.04em;background:rgba(83,99,119,.12);color:var(--muted,#64748b)}.cp-mode.ai{background:rgba(105,72,220,.12);color:#6848dc}.cp-mode.lite{background:rgba(27,58,75,.10);color:#1b3a4b}.cp-chat-pop{width:min(520px,calc(100vw - 24px));max-height:min(72vh,640px)}.cp-chat-pop header>div{display:flex;flex-direction:column;gap:2px}.cp-chat-pop header small{font-size:calc(11px + var(--ui-font-delta, 0px));color:var(--muted,#718096)}.cp-pop-actions{display:flex;align-items:center;gap:8px;padding:10px 12px;border-bottom:1px solid var(--line,#e5e7eb)}.cp-pop-scroll{overflow:auto;max-height:min(55vh,480px);padding:12px}.cp-result{display:grid;gap:12px}.cp-result-head{display:flex;align-items:center;justify-content:space-between;gap:8px;font-size:calc(11px + var(--ui-font-delta, 0px));color:var(--muted,#64748b)}.cp-result section{padding:10px 11px;border:1px solid var(--line,#e5e7eb);border-radius:12px;background:var(--card,#fff)}.cp-result section>small,.cp-section-title small{display:block;font-size:calc(9px + var(--ui-font-delta, 0px));font-weight:900;letter-spacing:.09em;color:var(--muted,#64748b);margin-bottom:5px}.cp-result p{margin:0;white-space:pre-wrap;line-height:1.45}.cp-result ol{margin:4px 0 0 20px;padding:0}.cp-result li{margin:5px 0;line-height:1.35}.cp-reply{background:rgba(27,58,75,.04)!important}.cp-reply .btn{margin-top:9px}.cp-section-title{display:flex;align-items:center;justify-content:space-between}.cp-sources{display:grid;gap:7px}.cp-source{display:flex;align-items:center;justify-content:space-between;gap:8px;padding:8px;border:1px solid var(--line,#e5e7eb);border-radius:10px}.cp-source>div:first-child{min-width:0}.cp-source strong,.cp-source small{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.cp-source small{font-size:calc(10px + var(--ui-font-delta, 0px));color:var(--muted,#64748b);margin-top:2px}.cp-source>div:last-child{display:flex;gap:4px}.cp-source .btn{padding:5px 8px;font-size:calc(10px + var(--ui-font-delta, 0px))}.cp-loading{display:flex;align-items:center;justify-content:center;gap:9px;padding:18px;color:var(--muted,#64748b)}.cp-loading i{width:16px;height:16px;border:2px solid currentColor;border-right-color:transparent;border-radius:50%;animation:cpSpin .8s linear infinite}@keyframes cpSpin{to{transform:rotate(360deg)}}.cp-empty{text-align:center;padding:18px 10px}.cp-empty>span{font-size:calc(28px + var(--ui-font-delta, 0px))}.cp-empty strong{display:block;margin:7px 0}.cp-empty p{font-size:calc(12px + var(--ui-font-delta, 0px));color:var(--muted,#64748b);line-height:1.45}.cp-error{padding:12px;border-radius:10px;background:rgba(190,50,50,.08);color:#9b2c2c}.cp-ticket-strip{margin:10px 12px 0;border:1px solid var(--line,#dfe5eb);border-radius:14px;background:var(--card,#fff);overflow:hidden;flex:0 0 auto}.cp-ticket-strip>header{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:10px 12px}.cp-ticket-strip>header>div{display:flex;align-items:center;gap:9px}.cp-ticket-strip header strong,.cp-ticket-strip header small{display:block}.cp-ticket-strip header small{font-size:calc(10px + var(--ui-font-delta, 0px));color:var(--muted,#64748b)}.cp-spark{font-size:calc(20px + var(--ui-font-delta, 0px))}.cp-ticket-result{display:none;border-top:1px solid var(--line,#e5e7eb);padding:12px;max-height:420px;overflow:auto}.cp-ticket-result.open{display:block}.cp-kb-smart{margin:12px 0;padding:12px;border:1px solid var(--line,#e5e7eb);border-radius:14px;background:linear-gradient(135deg,rgba(27,58,75,.04),rgba(105,72,220,.03))}.cp-kb-smart>header{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-bottom:10px}.cp-kb-smart>header>div{display:flex;gap:8px;align-items:center}.cp-kb-smart header strong,.cp-kb-smart header small{display:block}.cp-kb-smart header small{font-size:calc(10px + var(--ui-font-delta, 0px));color:var(--muted,#64748b)}.cp-kb-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:8px}.cp-kb-grid button{text-align:left;border:1px solid var(--line,#e5e7eb);border-radius:10px;background:var(--card,#fff);padding:10px;color:inherit}.cp-kb-grid button strong,.cp-kb-grid button small{display:block}.cp-kb-grid button small{margin-top:4px;color:var(--muted,#64748b);font-size:calc(11px + var(--ui-font-delta, 0px));line-height:1.35}@media(max-width:760px){.cp-chat-pop{position:fixed!important;left:8px!important;right:8px!important;bottom:calc(var(--ow-composer-h,108px) + 8px)!important;width:auto!important;max-height:56vh!important}.cp-pop-scroll{max-height:41vh}.cp-ticket-strip{margin:8px}.cp-result section{padding:9px}.cp-kb-grid{grid-template-columns:1fr}}

/* Sprint 10 final */
.cp-feedback{display:flex;align-items:center;gap:8px;margin-top:12px;padding-top:10px;border-top:1px solid var(--line,#d9e2ec);font-size:calc(12px + var(--ui-font-delta, 0px))}.cp-feedback small{margin-left:auto;color:var(--muted,#68778a)}.cp-confidence-warn{margin-bottom:10px;padding:8px 10px;border-radius:10px;background:rgba(245,158,11,.12);font-size:calc(12px + var(--ui-font-delta, 0px))}.cp-ticket-actions{display:flex;gap:7px;flex-wrap:wrap;justify-content:flex-end}.cp-similar{padding:10px 12px 12px;border-top:1px solid var(--line,#d9e2ec)}.cp-similar-list{display:grid;gap:7px}.cp-similar-row{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:9px 10px;border:1px solid var(--line,#d9e2ec);border-radius:11px}.cp-similar-row.dup{border-color:rgba(245,158,11,.55);background:rgba(245,158,11,.06)}.cp-similar-row>div{display:flex;align-items:center;gap:7px;flex-wrap:wrap}.cp-similar-row>div:first-child{display:grid;gap:2px}.cp-similar-row small,.cp-similar-row em{font-size:calc(11px + var(--ui-font-delta, 0px));color:var(--muted,#68778a)}.cp-similar-row em{font-style:normal;font-weight:700;color:#b36a00}.cp-admin-metrics{margin-top:12px}.cp-range-value{display:flex;justify-content:space-between;font-size:calc(11px + var(--ui-font-delta, 0px));color:var(--muted,#68778a);margin-top:4px}.cp-range-value strong{color:inherit}.cp-admin-usage{display:grid;gap:8px}.cp-admin-usage>div{display:grid;gap:2px;padding:9px;border:1px solid var(--line,#d9e2ec);border-radius:10px}.cp-admin-usage span{font-size:calc(12px + var(--ui-font-delta, 0px));color:var(--muted,#68778a)}.cp-admin-row{width:100%;display:flex;align-items:center;justify-content:space-between;text-align:left;border:0;border-bottom:1px solid var(--line,#d9e2ec);background:transparent;padding:10px 0;color:inherit}.cp-admin-row div{display:grid;gap:2px}.cp-admin-row small{color:var(--muted,#68778a)}
@media(max-width:760px){.cp-ticket-strip header{align-items:flex-start}.cp-ticket-actions{width:100%;justify-content:flex-start}.cp-similar-row{align-items:flex-start;flex-direction:column}.cp-feedback{flex-wrap:wrap}.cp-feedback small{width:100%;margin-left:0}}