/* RBS Desk v1.8.7 — Sprint 14 consolidation */
:root{--v187-navy:#0c2239;--v187-blue:#1769aa;--v187-soft:#eef5fb;--v187-line:#d8e3ec;--v187-text:#12263a;--v187-muted:#65788a;--v187-green:#167a5b;--v187-shadow:0 16px 44px rgba(22,48,72,.08)}
.rbs-ui-icon{width:20px;height:20px;display:inline-block;flex:0 0 auto;vertical-align:middle}
.rbs-ui-btn{display:inline-flex;align-items:center;justify-content:center;gap:9px;min-height:44px;border-radius:14px;padding:10px 15px;border:1px solid var(--v187-line);font:700 14px/1.2 inherit;background:#fff;color:var(--v187-navy);cursor:pointer}.rbs-ui-btn.primary{background:var(--v187-navy);border-color:var(--v187-navy);color:#fff}.rbs-ui-btn.soft{background:var(--v187-soft);border-color:#d3e4f2;color:var(--v187-blue)}.rbs-ui-btn.ghost{background:transparent}.rbs-ui-btn.danger{color:#a72d2d;border-color:#efc9c9;background:#fff6f6}
/* Client premium surfaces */
.v187-client-page{width:100%;max-width:100%;overflow-x:hidden}.v187-client-hero{position:relative;display:flex;align-items:center;gap:16px;padding:22px;border:1px solid #d7e5f0;border-radius:24px;background:linear-gradient(135deg,#f9fcff 0%,#eef6fd 100%);box-shadow:var(--v187-shadow);margin-bottom:14px}.v187-client-hero.compact>div{min-width:0;flex:1}.v187-client-hero h1{margin:3px 0 6px;color:var(--v187-navy);font-size:clamp(24px,4vw,38px);line-height:1.08}.v187-client-hero p{margin:0;color:var(--v187-muted);line-height:1.5}.v187-hero-symbol{width:52px;height:52px;border-radius:17px;display:grid;place-items:center;background:#fff;color:var(--v187-blue);box-shadow:0 9px 25px rgba(18,71,110,.10);flex:0 0 auto}.v187-hero-symbol .rbs-ui-icon{width:26px;height:26px}
.v187-client-stats{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px;margin:14px 0}.v187-client-stats>div{display:grid;grid-template-columns:auto 1fr;grid-template-rows:auto auto;column-gap:10px;align-items:center;padding:14px;border:1px solid var(--v187-line);background:#fff;border-radius:18px}.v187-client-stats>div>span{grid-row:1/3;width:38px;height:38px;border-radius:12px;display:grid;place-items:center;background:var(--v187-soft);color:var(--v187-blue)}.v187-client-stats strong{font-size:20px;color:var(--v187-navy)}.v187-client-stats small{color:var(--v187-muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.v187-filter-card{display:grid;grid-template-columns:minmax(0,1fr) minmax(180px,260px);gap:10px;padding:12px;border:1px solid var(--v187-line);border-radius:20px;background:#fff;margin-bottom:12px}.v187-search{display:flex;align-items:center;gap:9px;border:1px solid var(--v187-line);border-radius:14px;padding:0 12px;background:#fff;min-width:0}.v187-search input{width:100%;min-width:0;border:0!important;outline:0;background:transparent;padding:12px 0}.v187-search .rbs-ui-icon{color:#73899d}.v187-filter-card select{min-width:0;border:1px solid var(--v187-line);border-radius:14px;padding:10px 12px;background:#fff}
.v187-ticket-list{display:grid;gap:10px}.v187-client-ticket{width:100%;max-width:100%;display:grid;grid-template-columns:auto minmax(0,1fr) auto;gap:13px;align-items:start;text-align:left;border:1px solid var(--v187-line);border-radius:20px;background:#fff;padding:16px;color:var(--v187-text);box-shadow:0 7px 22px rgba(25,49,74,.035);cursor:pointer}.v187-client-ticket:hover{border-color:#b8d1e4}.v187-client-ticket-icon{width:42px;height:42px;border-radius:13px;display:grid;place-items:center;background:var(--v187-soft);color:var(--v187-blue)}.v187-client-ticket-main{min-width:0}.v187-client-ticket-main>strong{display:block;font-size:16px;line-height:1.35;margin:7px 0 5px;overflow-wrap:anywhere}.v187-client-ticket-main>small{display:block;color:var(--v187-muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.v187-ticket-meta{display:flex;align-items:center;gap:6px;flex-wrap:wrap}.v187-ticket-meta>span:first-child{font-weight:800;color:var(--v187-blue)}.v187-ticket-action{display:flex;gap:7px;align-items:center;margin-top:10px;font-size:12px}.v187-ticket-action b{padding:4px 7px;border-radius:8px;background:#eef5fb;color:#1c679c}.v187-ticket-action.warn b{background:#fff2df;color:#9b5b04}.v187-ticket-action.ok b{background:#e8f7f0;color:#137151}.v187-ticket-sla{display:flex;align-items:center;gap:6px;margin-top:8px;color:#526b7d;font-size:12px;font-weight:650}.v187-ticket-sla .rbs-ui-icon{width:15px;height:15px}.v187-row-arrow{align-self:center;color:#6b8498}.v187-row-arrow .rbs-ui-icon{width:18px;height:18px}
.v187-more-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:11px}.v187-more-card{min-width:0;display:grid;grid-template-columns:auto minmax(0,1fr) auto;gap:12px;align-items:center;text-align:left;border:1px solid var(--v187-line);background:#fff;border-radius:20px;padding:17px;color:var(--v187-text);cursor:pointer}.v187-more-card>span{width:44px;height:44px;border-radius:14px;display:grid;place-items:center;background:var(--v187-soft);color:var(--v187-blue)}.v187-more-card>div{min-width:0}.v187-more-card strong{display:block;font-size:15px}.v187-more-card small{display:block;color:var(--v187-muted);line-height:1.4;margin-top:3px}.v187-more-card>i{font-style:normal;color:#7b91a3}.v187-help-note{display:flex;gap:12px;align-items:center;margin-top:12px;padding:15px 16px;border:1px solid #dbe7ef;border-radius:18px;background:#f7fafc;color:var(--v187-text)}.v187-help-note>span{color:var(--v187-green)}.v187-help-note b,.v187-help-note small{display:block}.v187-help-note small{margin-top:2px;color:var(--v187-muted)}.v187-empty{padding:26px;text-align:center;border:1px dashed #c8d8e4;border-radius:20px;color:var(--v187-muted)}.v187-empty b,.v187-empty span{display:block}.v187-empty span{margin-top:4px}
/* Admin parameter center */
.v187-params{width:100%;max-width:100%;overflow-x:hidden}.v187-param-hero{display:flex;gap:18px;justify-content:space-between;align-items:flex-start;padding:22px;border-radius:22px;background:linear-gradient(135deg,#102d4b,#0b2036);color:white;margin-bottom:10px}.v187-param-hero h1{margin:3px 0 6px;font-size:clamp(27px,4vw,42px)}.v187-param-hero p{margin:0;max-width:760px;color:#d3e0eb}.v187-param-hero .eyebrow{color:#90c8f0}.v187-param-hero-actions{display:flex;gap:8px;flex-wrap:wrap;justify-content:flex-end}.v187-param-hero .rbs-ui-btn.secondary,.v187-param-hero .rbs-ui-btn.soft{background:rgba(255,255,255,.1);border-color:rgba(255,255,255,.25);color:#fff}.v187-admin-lock{display:flex;gap:10px;align-items:center;padding:12px 15px;border:1px solid #cfe1ef;border-radius:16px;background:#f3f8fc;margin-bottom:10px;color:#204b6a}.v187-admin-lock span{min-width:0}.v187-admin-lock b,.v187-admin-lock small{display:block}.v187-admin-lock small{margin-top:2px;color:#60798d}
.v187-param-context{border:1px solid var(--v187-line);border-radius:20px;background:#fff;padding:15px;margin-bottom:10px}.v187-context-head{display:flex;gap:9px;align-items:center;margin-bottom:12px}.v187-context-head>span{width:38px;height:38px;border-radius:12px;display:grid;place-items:center;background:var(--v187-soft);color:var(--v187-blue)}.v187-context-head b,.v187-context-head small{display:block}.v187-context-head small{color:var(--v187-muted);margin-top:2px}.v187-param-context .param-context{margin:0;display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:8px}.v187-param-context .param-context>div{min-width:0}.v187-param-context label{font-size:11px;font-weight:800;color:#5e7387}.v187-param-context select{width:100%;min-width:0;margin-top:4px}
.v187-param-tools{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:10px;align-items:center;margin:10px 0}.v187-search.wide{min-height:46px}.v187-param-count{display:flex;align-items:baseline;gap:6px;padding:10px 14px;border:1px solid var(--v187-line);border-radius:15px;background:#fff;white-space:nowrap}.v187-param-count strong{font-size:18px;color:var(--v187-navy)}.v187-param-count span{font-size:12px;color:var(--v187-muted)}
.v187-param-layout{display:grid;grid-template-columns:230px minmax(0,1fr);gap:12px;align-items:start}.v187-param-cats{position:sticky;top:76px;display:grid;gap:5px;padding:8px;border:1px solid var(--v187-line);border-radius:18px;background:#fff;max-height:calc(100dvh - 105px);overflow:auto}.v187-param-cats button{display:grid;grid-template-columns:auto minmax(0,1fr) auto;gap:8px;align-items:center;text-align:left;border:0;border-radius:12px;background:transparent;color:#425c70;padding:9px;cursor:pointer}.v187-param-cats button>span{color:#6b8395}.v187-param-cats button b{white-space:nowrap;overflow:hidden;text-overflow:ellipsis;font-size:12px}.v187-param-cats button small{font-size:10px;background:#edf3f7;padding:3px 6px;border-radius:99px}.v187-param-cats button.active{background:#eaf4fb;color:#115f95}.v187-param-cats button.active>span{color:#1472b1}
.v187-param-groups{min-width:0;display:grid;gap:12px}.v187-param-group{border:1px solid var(--v187-line);border-radius:20px;background:#fff;overflow:hidden}.v187-param-group>header{display:grid;grid-template-columns:auto minmax(0,1fr) auto;gap:11px;align-items:center;padding:15px 17px;border-bottom:1px solid #e7eef3;background:#fbfdff}.v187-param-group>header>span{width:40px;height:40px;border-radius:12px;display:grid;place-items:center;background:var(--v187-soft);color:var(--v187-blue)}.v187-param-group h2{font-size:17px;margin:0}.v187-param-group p{margin:2px 0 0;color:var(--v187-muted);font-size:12px}.v187-param-group>header>b{font-size:12px;padding:4px 8px;border-radius:99px;background:#eef3f7;color:#607487}.v187-param-list{display:grid}.v187-param-card{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:14px;align-items:center;padding:14px 17px;border-bottom:1px solid #edf2f6}.v187-param-card:last-child{border-bottom:0}.v187-param-copy{min-width:0}.v187-param-title{display:flex;gap:8px;align-items:center;flex-wrap:wrap}.v187-param-title strong{font-size:14px}.v187-param-card p{margin:4px 0;color:var(--v187-muted);font-size:12px;line-height:1.45}.v187-param-card code{font-size:10px;color:#7a8d9c;overflow-wrap:anywhere}.v187-param-control{display:flex;align-items:center;gap:9px}.v187-current-value{max-width:190px;text-align:right;font-size:11px;font-weight:700;color:#4f6779;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.v187-toggle{width:48px;height:28px;border:0;border-radius:99px;padding:3px;background:#cbd7df;cursor:pointer}.v187-toggle i{display:block;width:22px;height:22px;border-radius:50%;background:#fff;box-shadow:0 2px 6px rgba(0,0,0,.13);transition:.2s}.v187-toggle.on{background:#1a76af}.v187-toggle.on i{transform:translateX(20px)}
.v187-param-modal{max-width:680px}.v187-modal-head{display:grid;grid-template-columns:auto minmax(0,1fr);gap:12px}.v187-modal-head>span{width:44px;height:44px;border-radius:14px;display:grid;place-items:center;background:var(--v187-soft);color:var(--v187-blue)}.v187-modal-head h2{margin:2px 0 4px}.v187-modal-head p{margin:0;color:var(--v187-muted)}.v187-impact{margin:14px 0;padding:12px;border-radius:14px;background:#f4f8fb;border:1px solid #deebf4}.v187-impact b,.v187-impact span{display:block}.v187-impact span{margin-top:2px;font-size:12px;color:#5c7284}.v187-current-origin{display:grid;grid-template-columns:1fr auto;gap:3px 12px;padding:11px;border:1px solid var(--v187-line);border-radius:13px;margin-top:10px}.v187-current-origin span,.v187-current-origin small{font-size:11px;color:var(--v187-muted)}.v187-current-origin small{grid-column:1/3}.v187-json-input{min-height:180px;font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:12px}.v187-field-help{display:block;margin-top:5px;color:var(--v187-muted)}.v187-modal-switch{display:flex;align-items:center;gap:10px}.v187-modal-switch input{position:absolute;opacity:0}.v187-modal-switch>span{width:52px;height:30px;border-radius:99px;background:#cbd7df;padding:4px;transition:.2s}.v187-modal-switch>span i{display:block;width:22px;height:22px;border-radius:50%;background:#fff;transition:.2s}.v187-modal-switch input:checked+span{background:#1975af}.v187-modal-switch input:checked+span i{transform:translateX(22px)}
.v187-admin-settings{width:100%;display:flex!important;align-items:center;gap:9px}.v187-admin-settings-top{width:40px;height:40px;border:1px solid #dbe5ec;border-radius:12px;display:grid;place-items:center;background:#fff;color:#536d82}.v187-admin-settings-top .rbs-ui-icon{width:19px;height:19px}
/* Customer 360 hard bounds */
.s14g-customers-page,.v186-customer360,.ow-customer-page,.ow-customer-grid,.s14g-360-grid,.s14g-entity-list,.s14g-timeline-item{min-width:0;max-width:100%;box-sizing:border-box}.v186-customer360{overflow-x:hidden}.s14g-entity-list button,.s14g-timeline-item{max-width:100%;overflow:hidden}.s14g-entity-list button>div{min-width:0}.s14g-entity-list strong,.s14g-entity-list small,.s14g-timeline-item p{overflow-wrap:anywhere;word-break:break-word}
@media(max-width:900px){.v187-param-layout{grid-template-columns:1fr}.v187-param-cats{position:static;display:flex;overflow-x:auto;max-height:none;border-radius:15px;padding:6px}.v187-param-cats button{min-width:max-content;grid-template-columns:auto auto auto}.v187-param-context .param-context{grid-template-columns:repeat(2,minmax(0,1fr))}.v187-param-hero{flex-direction:column}.v187-param-hero-actions{justify-content:flex-start}.v187-more-grid{grid-template-columns:1fr}}
@media(max-width:640px){.v187-client-hero{padding:16px;border-radius:20px;align-items:flex-start;flex-wrap:wrap}.v187-client-hero .rbs-ui-btn{width:100%}.v187-client-stats{grid-template-columns:1fr 1fr}.v187-client-stats>div:last-child{grid-column:1/3}.v187-filter-card{grid-template-columns:1fr}.v187-client-ticket{grid-template-columns:auto minmax(0,1fr);padding:14px}.v187-client-ticket>.v187-row-arrow{display:none}.v187-ticket-meta .tag{font-size:10px}.v187-more-card{padding:15px}.v187-param-context .param-context{grid-template-columns:1fr}.v187-param-tools{grid-template-columns:1fr}.v187-param-count{justify-content:center}.v187-param-card{grid-template-columns:1fr}.v187-param-control{justify-content:space-between}.v187-current-value{text-align:left;max-width:65%}.v187-param-group>header{padding:13px}.v187-param-list .rbs-ui-btn span{display:inline}.v187-param-hero-actions .rbs-ui-btn{width:100%}.v187-admin-lock{align-items:flex-start}.v187-admin-settings-top{width:38px;height:38px}.v187-client-page{padding-bottom:12px}}